It is possible to change the Country of delivery by clicking on the link to the country change that you can find in the corner of every page, with the exception of the Shopping Bag.
Orders made from a Country site different from the one you are shipping to, or to addresses to which our courier cannot ship (P.O. Boxes or General Delivery/Poste Restante addresses), will be automatically cancelled.
Please also note that we are unable to ship to the following locations: the Azores, Madeira, the Faeroer Islands, Greenland, Holland Antilles, Aland Island.
You will find the Tracking Number for your order either in My Order or in the shipping confirmation e-mail.
Registered users can also check the status of their orders in My Account.
The courier delivers from Monday to Friday during office hours and you cannot pre-book delivery times. The courier will try to deliver the package for two consecutive working days, leaving a notification each time.
Undelivered packages will be returned to our warehouse.