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CUSTOMER CARE


Payments

Billing Information and Tax

You may choose to insert a Billing Address that differs from your Shipping Address on the second page of the Shopping Bag.

Uncheck from the box "The billing details are the same as the shipping details" to insert Name, Surname and Billing Address.

For Switzerland and Norway only: Any local taxes and duties owed for the purchase will be calculated for you in the Shopping Bag. Your order total therefore already includes all duties and taxes, you will not have to pay any extra fees at delivery.

Payment Charges

For orders paid by Credit Card or Debit Card, you will be charged on the date the package is dispatched. You will only pay for the products that have been shipped.

The payment will show on your account statement under YOOX Group, as our store is powered by this Company.