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CUSTOMER CARE


Payments

Payment by Credit Card

You can choose to pay with Credit Card or Debit Card on the first page of your Shopping Bag.

We accept: Visa, MasterCard, American Express and JCB. Before paying with Visa ELECTRON you must obtain authorisation by the issuer for online purchase.
If you choose to pay with a pre-paid Card, remember to keep it and not throw it away after making your purchase, as you may need it in the case of refund.

We guarantee the highest security level for every purchase. Payment and delivery data are collected through the most technologically advanced codification systems (SSL) and our store uses a VeriSign secure server and an ATW certificate to ensure maximum protection.

Payment with PayPal

You may select PayPal as a payment method on the first page of your Shopping Bag.

By clicking on CONCLUDE YOUR ORDER, after having confirmed the details of your purchase, you will be taken to the PayPal login page where you can enter your account and conclude your payment.

If you do not have a PayPal account yet, you can create one from the PayPal login page, before concluding your order.

Payment by Cash on Delivery

You may select "Cash on Delivery" as payment method on the first page of the Shopping Bag. Payment by Cash on Delivery will incur an additional cost.

At the time of delivery, you must have the exact amount in cash to pay for your order. Payment by cheque is not accepted and the courier cannot give any change.

Remember that in the case of refund, you must provide bank account details.

Denmark and Sweden do not have the Cash on Delivery option: if you are ordering from Denmark or Sweden, you can pay by Credit Card.